Delivery & Returns
All orders are shipped by Royal Mail 2nd class and shipped within 2 working days, unless personalised or made to order
+ We try to keep delivery prices as low as possible and we offer free delivery on orders over £50.00 anywhere in the UK.
+ Standard shipping is £3.50, a little less for anything that can fit through the letter box and is lightweight, such as greeting cards and prints. Which will be range from £1.00 - £2.00 for small quantities. Delivery usually takes 2-4 working days unless its personalised or made to order but please be mindful of the current situation with Covid 19 where deliveries can be delayed.
+ Next day delivery is unfortunately not available at the moment
+ Free Click & Collect is available for you to pick up your order from our Sheffield studio. Orders are usually available within 24 hours, get in touch if you need it sooner. You will get a email from us to arrange delivery.
+ Free Local drop off is available for our customers that live within 3 miles of our studio at Meersbrook, Sheffield. This option will come up if your address is in this radius. We usually deliver within 2 working days, please state a safe place or neighbour in case you are not in.
All orders are well packaged to avoid damage. We try to use as much recyclable packaging as possible and try to reuse all the packaging we get from suppliers. Bubblewrap is essential for some products to avoid damage during delivery. There is special recycle points for this type of plastic.
Orders are sent out within 2 working days unless stated if it's a personalised product or made to order.
Delivery outside the UK
We will be be offering international deliveries soon on our website, but do get in touch if there is a product you would like to know the delivery price to a certain country.
All our products ( except made to order or personalised ) can be exchanged or refunded in an unused, new condition within 14 days.
All returns are payable by the customer
Faulty / Damaged
If anything arrives damaged or faulty please drop us a message straightaway at email@example.com and we sort it out for you.